- What is a credit?
Credit is a standard unit that enables you to read and write letters to the ladies registered at our website.

- Why do I need to purchase credits on Russian4love.com?
The registration at our site is free but you have to pay for your correspondence. This means that every time you receive a message from a lady and every time you send a message, you pay one credit. We do not have a membership fee. First, you purchase e-mail credits (see price list on the site) and then the credits appear on your account.

- How do I purchase credits?
To purchase credits, please click on the “Buy credits” button in the left-hand side of your account page. Please fill-up the order form. Do not forget to enter your credit card number correctly and billing address properly. The credits will be added to your account immediately upon successful completion.

-Is it safe to use my credit card?
Please be assured that we use secure connection. The billing information that you enter on our website is not saved as we use the HTTP server. You can simply check it yourself. You can see it on the page where you enter the billing information in the address field in the browser window. It changes from http to http which means the information you enter there can not be saved even if you use Cookies.

-Can I exchange e-mail addresses with a lady?
Yes, you can exchange any information you want. It is not forbidden.

-How can I be sure in the authenticity of the ladies’ letters?
Russian4love.com is a very reputable agency. Over the years that it has been in this business, we have been known for our integrity and for running a transparent and honest business. Our website gives you the opportunity not only to correspond with the ladies but also to contact them on the phone and meet them in person during our tours to different parts of Ukraine and Russia. Our Verification Team works full time, carefully checking the personal and contact information of the ladies before they are registered on Russian4love.com. This group regularly monitors correspondence and verifies the authorship of the letters by asking specific questions about each lady's letter writing with a specific gentleman. We would like to assure you that all letters are written by the ladies themselves. We are proud of and stand behind the quality of service that we provide you, our clients. If you have any questions concerning your correspondence with the ladies, we are always ready to answer them.

- What is the Russian4love’s Anti-Scam Policy?
Russian4love is the first agency to tackle the issue of fraud protection head-on. Russian4love is the only agency that has a full-time staff specifically devoted to spot-checking correspondence for suspicious activity and reacting to reports of suspicious correspondence that we receive from our clients.